Terms & Conditions

Aston Science Park
Faraday Wharf
Holt Street
Birmingham B7 4BB
England UK.

Tel :+ 44(0)121-270-0811
Fax:+ 44(0)121-345-0901

Sales & Inquiries
Technical Support

Company Registration No: GB-3047284
VAT No: GB-660-784711

Established 1995

Bank Details: HSBC Bank 236 high Street, Dudley, West Mids UK.

IBAN: GB68MIDL 40192841486829

we make the internet work for you

The Trackstick - a revolutionary useful tool for work and play

Woden Network Systems Ltd

Internet Access Service - Terms and Conditions of Use

In this document, Woden shall mean Woden Network Systems Ltd.

Payment Terms: Payment for any service invoiced by Woden shall be due 28 days following date of invoice. Woden reserves the right to disconnect any user without notice if payment is not received at Woden within the due time as stated above.

General:The Internet is an emerging communication technology where National and international standards of use, data protection conventions, direct marketing codes of practise and established commercial practises are still being defined. As a pragmatic "acceptable use policy"

We require you not to: Modify, access or make available data stored on a computer or device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you not do this.

Use our network in any way to send unsolicited commercial E-mail or 'spam' - if you send mail that's unsolicited and commercial then Woden has the right to unilaterally remove your account. Furthermore we reserve the right to charge for the use of our resources and staff in dealing with the consequences of mass mailings conducted through our network in any way.

If you have any doubts about whether a particular E-mail is 'spam' and therefore in breach of our acceptable use policy please send an E-mail to support@woden.com and we will advise you.

We require you to: Respect the privacy, feelings and resources of your fellow internet users.

Woden retains the absolute right to disconnect any user from its Internet Access Service where Woden considers the user to be contravening its acceptable use policy or any other aspect of its terms and conditions listed below. Woden reserves the right to alter its Acceptable Use Policy without prior notification.

Core Conditions of Use The user will remain obligated to paying for the local telephone call charges at the rates publicised by the telephone operator with whom they make their local calls. The contract and charges for the telephony access to the Woden Internet Service lie between the user and their telephony service provider not Woden. The charges for the users calls will appear on the bill received from their telephony service provider.

The user’s phone number will not be made available to any third party for commercial purposes and will only be used internally to verify our service provision. Uploads to the user's web space will be limited to 5 Mb. More space will be made available on request for which a charge may be levied.

Liabilities As the Internet Access Provider, Woden cannot be held responsible for the content of the user’s web site, e-mails, news postings or any other material distributed through our service, or for information and material that is accessed by the user through our service.

The user is solely responsible for ensuring that any material transferred to or from their computer does not infringe the laws governing, but not exhaustively covering, copyright, trademarks, pornography, or any other material which is slanderous, defamatory or might cause offence in any other way.

Woden reserve the right to remove such information it deems in breach of the above without warning and/or to make available such information when requested to regulatory bodies or law enforcement organisations.

Woden will take every reasonable step possible to ensure a fast and reliable service. Woden cannot be held responsible for any disruption in service however caused, loss of or corruption of any information in transit, or loss of or corruption of information when downloaded onto computer systems.

The user agrees to indemnify Woden from any claims or legal proceedings arising from the use of the service which are brought or threatened against it.

Woden reserves the right to use the period between 10:00 am. and 12:00 am every Friday for standalone, scheduled, weekly maintenance.

Responsibilities Woden is responsible for providing the user with an Internet Access Service, including the specified E-mail and web-space service. The user undertakes to use the service in a manner consistent with the terms and conditions.

Support The Woden support service will be provided to users of the following systems: Microsoft Windows 98 / NT / ME / 2000 / XP / MacOS System 8 and higher. Any support given to users of other systems (Win 3.11, System 7, RISC OS, Linux, etc.) is at the discretion of individual support agents.

Software The software provided by Woden is provided free of charge and the end user is responsible for registering any software that requires such registration.

Cancellation Users wishing to cancel their Internet Services Contract should provide notice in writing at least one calendar month prior to the account or domain renewal date.

Alterations to Terms and Conditions Woden reserves the right to adjust the terms and conditions of service at any time and without prior notification. Furthermore Woden reserves the right to send E-mail information to its users concerning Woden products and services which Woden deems may be of interest to them. Woden reserves the right to charge the user for any additional services they may request.

Terms and Conditions (Nominet) for those registering Domain Names with Woden (PDF)

Terms and Conditions for Broadtime Applications (PDF)

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